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Virtual Office Melbourne

What is a Virtual Office?

A virtual office is the perfect way to have the best of every world in business. With a Membership and a Virtual Business Office upgrade, you’ll have access to any one of our incredible spaces while still being able to run your business on the go!

A virtual receptionist will answer your calls, take your messages and patch clients through if you’re free, ensuring they always hear a friendly voice when they contact you.

A premium business address and business phone number also means you’ll put the best foot forward for your business online. Potential customers are more likely to trust a business with a non-residential address and a phone number that isn’t a mobile phone.

All together, it’s like the suit and tie your business needs.

Why a Virtual Office?

If you work from home, regularly travel for work or are on the road so often that a physical desk just isn’t feasible or worth investing in, then a virtual office space is what you need. A place to open your laptop and work may not be important to you, however, as a business owner, you’re aware how important it is to have a business address and phone number listed on Google, your website and social media. A business with a base of operations, a location to send mail to and a friendly voice to answer the phone is exactly what your customers need to trust you as a product or service provider.

With a virtual office package, you’ve got basic necessities like (but not limited to):

  • Use of a business address
  • A local phone number
  • Mailbox
  • Friendly staff to answer calls

Access all the above while still being able to attend any of our Waterman Community events and gain value from networking opportunities.

Is a Virtual Office right for me?

Are you:

  • A new business owner still chasing new leads out in meetings most days?
  • A mobile business owner that provides a product or service by going to the customer?
  • A regular domestic or international business traveler?
  • Still getting started as a business owner and building capital to upgrade to a desk or office?

Any of the above business owner personalities or similar would find value in a virtual office package.

Benefits of a Virtual Business Office Membership

Waterman Business Centres offer a range of benefits including:

  • High speed Wi-Fi
  • Efficient printing facilities
  • Beautiful business lounges to hot desk from
  • Virtual receptionist to answer your calls and take messages
  • Call forwarding to a number of your choice
  • Premium business address
  • Dedicated landline number
  • Mailbox included
  • Private meeting rooms
  • State-of-the-art video conferencing rooms
  • Spacious training & event rooms
  • Friendly support staff
  • Lunch & recreational rooms with full kitchen
  • Tranquil rainforest room
  • Outdoor spaces for a breath of fresh air
  • Café in or nearby centres
  • Quiet coworking areas
  • Networking and idea incubation areas
  • Three great locations close to home (Narre Warren, Chadstone & Caribbean Business Park)
  • Parking on-site or nearby
  • Be a part of a rapidly growing business community
  • Designated Community Manager with the role of ensuring you’re happy and making introductions
  • Free, regular networking events

Why a Virtual Office at Waterman?

A space that offers a business address, a phone number and a mailbox is all you really need for a virtual office space. Why settle for the basics, though? If you can also access our business centres whenever you like, have a professional virtual receptionist answer your calls, make use of a dedicated landline and premium business address, use our business lounges for free, book meeting rooms, network with our community, access our amenities and so much more… Why wouldn’t you?

Virtual Office Prices

Set up your Virtual Office at any of our centres:


This is the ideal package for businesses looking to put forward a professional appearance, expand their geographical footprint or even simply to improve the client’s experience by having a dedicated team of receptionists to direct calls and take messages.

What’s included?

  • Business Address
  • Physical Mailbox
  • Dedicated Landline Number
  • Call Forwarding to number of your choice*
  • Professional team of receptionists to take calls
  • Calls charged per second (no round up to the nearest minute charges)
  • Unlimited hot desking from any business lounges
  • Belong to an incredible network of like-minded entrepreneurs
  • Access to all business centres 9am-5pm Monday to Friday
  • Parking on-site or nearby
  • Access meeting rooms from $20/hour +GST
  • Upgrade your membership at any time
  • Access to Waterman events*
  • **BONUS x3 Waterman Credits for the first month valued at $60**

Roll’d Australia has grown to almost 70 stores nation-wide in just 5 years, bringing delicious, fresh and healthy food inspired by the streets of Vietnam right to our doorstep. Finding a vibrant and exciting environment for this rapidly growing business saw them moving out of their own headquarters and into Waterman Chadstone. Bao Hoang, co-Founder and CEO, shares the benefits his company sees everyday by being a part of our coworking community.

Ven Creative

In just 6 months, Steve and Andy from Ven Creative upgraded from part-time Hot Deskers, to full-time Dedicated Deskers and now have upgraded to their own private office in Waterman Chadstone. Working from home for 2 years meant it was hard for them to meet clients, collaborate with other businesses and find people to call friends. Now they believe that being a part of a Waterman centre has changed not only their business but their personal life for the better.

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