Frequently Asked Questions
You can view and book our meeting rooms through our online portal, Waterman Central, which you can gain access to by purchasing a $30 membership. This allows you to view and book meeting rooms as you need on a PAYG basis when required.
We do offer casual bookings on our meeting rooms and function spaces. You can enquire on the spaces and price through this page or by contacting a member of our friendly service team.
Our meeting rooms work on a credit-based system, with the smaller rooms starting from $20/hour. The price of the room varies depending on the size, capacity and the features within the room. Please contact a member of our friendly service team if you want further information or a specific quote for your next meeting or event.
Our friendly service team can assist with many services on the day of or days leading up to your event if required. Services such as catering, room set up or pack down, printing or collateral set up or support staff during your event are all available at an additional cost. Please get in touch if you need more information about these options.
Our meeting rooms can accommodate between 4-200 people depending on the location.
Some meeting rooms have fixed configuration and furniture that cannot be moved, but many of the larger training rooms and event spaces can be moved around to suit your event as required. Please note we require you to return the room to its original configuration after your booking.
Depending on the size of the room, the minimum booking time can range from 30 minutes for smaller rooms, all the way up to a half day minimum for our large event spaces. We currently do not have a maximum booking time, you can book a space for an extended period of time if you’re running a long conference or seminar and require the space for longer.
You’ll have access to our super-fast internet for you and your guests, concierge services, use of AV equipment and basic refreshments.
Sure! We have many food and beverage options at each of our centres (we do not prepare the food ourselves). Just make sure you let us know in advance if you need catering, the type of refreshments you need and for how many people and we’ll make sure it’s all there for you when you need it!
We won’t ask you for a security deposit for most bookings, unless it is a large function room on casual hire.
As long as they are within your allocated space and do not contain any inappropriate content, you are free to put up whatever branding you need for your event.
You certainly can, just head here and book in a time that suits you. Alternatively, you can reach out and organize a time with our service or community teams.
If you are a Waterman member, use of the rooms will be added to your monthly invoice and charged as normal. For casual hire, payment of the room is required prior to the booking date and can be paid via invoice, credit card or direct debit.
For casual hire bookings, 50% of the room hire amount is required if bookings are cancelled within 3 business days of the booking date. For members, cancellation timeframes change depending on the type of room you have booked. Please refer to the cancellation section of the room on Waterman Central.