Frequently Asked Questions
A virtual office gives you the ability to have a professional front for your business without physically being present onsite. A virtual office allows you to advertise a business’s address with mail services, phone answering, or casual meeting room access when you need to meet clients onsite.
Instead of making you pay for packages with services you don’t need, start with a $30 membership and add on any additional services as required. Add on a mailbox, phone number, phone answering service, server rack space, casual room and office hire and a whole lot more to create your very own unique virtual office package.
Yes, you can. One of our additional services available to any Waterman member is physical or digital signage at one of our sites. Prices start from $80 + GST/month and reach out to our friendly service or leasing team for more information.
Yes, once you provide us with your customized call script, our friendly local service team will answer your calls as if they were your own personal team! We will direct your calls or take a message as needed. We also don’t round up your calls to the minute, we charge you only down to the second.
On our flexible membership and virtual office plans you won’t find any hidden pesky setup fees and you won’t be required to pay a security deposit! We’re quite proud of that.
Included in all membership packages as a minimum, you’ll have unlimited high-speed (100/100Mbps) internet so you can surf the web without using your precious mobile data.
As a part of your virtual office, you’ll receive all the standard inclusions of our $30 Membership. That includes access to all our centres during business hours (Mon-Fri from 9am to 5pm) so you can come in and hot desk for no additional charge.
Yes! When you sign up to a virtual office at Waterman, you’ll receive your unique user credentials which you can use to log in to our online platform Waterman Central. On this platform you can browse and book the many meeting rooms throughout our centres and view their price, features and availability.
As you’ve probably noticed by now, we’re all about community! That means we encourage each and every member to attend the myriad of community events and online resources we put on throughout the year to help you connect, collaborate and grow with likeminded business people.
Your nominated debit or credit card will be billed at the start of every month. Make sure you let us know before this date if you want to make any changes to your billing.
The easiest way is to sign up right here on our Waterman website. If you have some unique requirements, or want to tailor your own virtual office package, reach out to a member of our friendly leasing or service team and they’ll love to help find the right solution for your business.
You most certainly can! Just head over here and chose a centre and time that suits you!
Our virtual offices come on a 6-month minimum term.
You can purchase and sign up to a virtual office package completely online, so that if you never want to come into a centre you don’t have to! Just let us know after you’ve signed up and we’ll organize everything to be accessed electronically.