Virtual Office

Virtual Office

Working from your spare bedroom or on the road?

Manage your image and business communications with our virtual business service options. A fully customisable package where you only pay for the services you require.

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Perception is reality, now you can look the part.

Put your best foot forward and impress your clients with a virtual office. A virtual receptionist will answer your calls, take your messages and patch clients through if you’re free, ensuring they always hear a friendly voice when they contact you. A premium business address and phone number also means you’ll put the best foot forward for your business online. All together, it’s like the suit and tie your business needs.

What’s on offer?

Start with a membership, and add on the additional services you want.

Business Address & Mailbox

Dedicated Landline

Call answering service

Secure server rack space

Mobile or PC softphone

Admin & Secretarial services

Our virtual offices are ideal for

New Business Owner

Mobile Business

Business Traveller

Covid-Safe Workspace

Waterman is dedicated to ensuring our business hubs are not only compliant with government regulations and safe work practices but also that you and your team feel safe and secure when working within our centres.

We have implemented:

•  Increased sanitisation in common spaces throughout the centre.

•  Offered temporary solutions to ensure correct social distancing is followed.

•  Signage as friendly reminders about social distancing.

See our full COVID-19 Safe Action Plan here.

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Your choice of 4
state-of-the-art locations

It’s all about location, right? We have four amazing locations across the Eastern suburbs of Melbourne: Australia’s Fashion Capital, Chadstone Shopping Centre, brand new Caribbean Park Scoresby, Narre Warren and Eastland. Why commute to the city when you can enjoy modern facilitates surrounded by fresh air in your backyard and save hours on travel time.



At our Chadstone location you’ll discover a whole new side to the fashion capital of the world – where high-end meets community. Perfect for when you need a spray of Chanel on your break or a bite from its multicultural and extensive food courts.


Caribbean Park

Enjoy a breath of fresh air as you crunch numbers and bring in results at our Caribbean Park location. Away from the hustle and bustle of the CBD, here you can enjoy lush and spacious outdoors areas and expertly crafted and designed indoors.


Narre Warren

Leave the hassle of commuting into the CBD behind as you join our beautiful centre in Narren Warren and grow your business while breathing in some fresh air. Plus our established, innovative business precinct is neighbours with Westfield Fountain Gate, meaning getting the milk on the way home has never been easier.




Our Eastland location brings new meaning to the mecca of food, fashion and family. Perfectly situated to quickly duck-out for a bite, a shop or an errand, Eastland delivers familiarity in both space and community.

Take it from our tenants

Frequently Asked Questions

A virtual office gives you the ability to have a professional front for your business without physically being present onsite. A virtual office allows you to advertise a business’s address with mail services, phone answering, or casual meeting room access when you need to meet clients onsite. 

Instead of making you pay for packages with services you don’t need, start with a $30 membership and add on any additional services as required. Add on a mailbox, phone number, phone answering service, server rack space, casual room and office hire and a whole lot more to create your very own unique virtual office package.

Yes, you can. One of our additional services available to any Waterman member is physical or digital signage at one of our sites. Prices start from $80 + GST/month and reach out to our friendly service or leasing team for more information.

Yes, once you provide us with your customized call script, our friendly local service team will answer your calls as if they were your own personal team! We will direct your calls or take a message as needed. We also don’t round up your calls to the minute, we charge you only down to the second.

On our flexible membership and virtual office plans you won’t find any hidden pesky setup fees and you won’t be required to pay a security deposit! We’re quite proud of that.

Included in all membership packages as a minimum, you’ll have unlimited high-speed (100/100Mbps) internet so you can surf the web without using your precious mobile data.

As a part of your virtual office, you’ll receive all the standard inclusions of our $30 Membership. That includes access to all our centres during business hours (Mon-Fri from 9am to 5pm) so you can come in and hot desk for no additional charge.

Yes! When you sign up to a virtual office at Waterman, you’ll receive your unique user credentials which you can use to log in to our online platform Waterman Central. On this platform you can browse and book the many meeting rooms throughout our centres and view their price, features and availability.

As you’ve probably noticed by now, we’re all about community! That means we encourage each and every member to attend the myriad of community events and online resources we put on throughout the year to help you connect, collaborate and grow with likeminded business people.

Your nominated debit or credit card will be billed at the start of every month. Make sure you let us know before this date if you want to make any changes to your billing.

The easiest way is to sign up right here on our Waterman website. If you have some unique requirements, or want to tailor your own virtual office package, reach out to a member of our friendly leasing or service team and they’ll love to help find the right solution for your business.

You most certainly can! Just head over here and chose a centre and time that suits you!

Our virtual offices come on a 6-month minimum term.

You can purchase and sign up to a virtual office package completely online, so that if you never want to come into a centre you don’t have to! Just let us know after you’ve signed up and we’ll organize everything to be accessed electronically.

Hear Why Our Members Love Waterman​