Virtual Office Melbourne

Working from your spare bedroom or on the road?

Manage your image and business communications with our virtual business service options. A fully customisable package where you only pay for the services you require.

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What is a Virtual Office?

A virtual office is the perfect way to have the best of every world in business. With a Membership and a Virtual Business Office upgrade, you’ll have access to any one of our incredible spaces while still being able to run your business on the go!

A virtual receptionist will answer your calls, take your messages and patch clients through if you’re free, ensuring they always hear a friendly voice when they contact you.

A premium business address and business phone number also means you’ll put the best foot forward for your business online. Potential customers are more likely to trust a business with a non-residential address and a phone number that isn’t a mobile phone.

All together, it’s like the suit and tie your business needs.

Why a Virtual Office?

If you work from home, regularly travel for work or are on the road so often that a physical desk just isn’t feasible or worth investing in, then a virtual office space is what you need. A place to open your laptop and work may not be important to you, however, as a business owner, you’re aware how important it is to have a business address and phone number listed on Google, your website and social media. A business with a base of operations, a location to send mail to and a friendly voice to answer the phone is exactly what your customers need to trust you as a product or service provider.

With a virtual office package, you’ve got basic necessities like (but not limited to):
  • Use of a business address*
  • A local phone number
  • Mailbox
  • Friendly staff to answer calls
Access all the above while still being able to attend any of our Waterman Community events and gain value from networking opportunities.

Is a Virtual Office right for me?

Are you:

  • A new business owner still chasing new leads out in meetings most days?
  • A mobile business owner that provides a product or service by going to the customer?
  • A regular domestic or international business traveler?
  • Still getting started as a business owner and building capital to upgrade to a desk or office?


Any of the above business owner personalities or similar would find value in a virtual office package.

Benefits of a Virtual Business Office Membership

Business Address & Mailbox

Dedicated Landline with call forwarding

Call answering service

Secure server rack space

Mobile or PC softphone

Admin & Secretarial services

Why a Virtual Office at Waterman?

A space that offers a business address, a phone number and a mailbox is all you really need for a virtual office space. Why settle for the basics, though? If you can also access our business centres whenever you like, have a professional virtual receptionist answer your calls, make use of a dedicated landline and premium business address, use our business lounges for free, book meeting rooms, network with our community, access our amenities and so much more… Why wouldn’t you?

Covid-Safe Workspace

Waterman is dedicated to ensuring our business hubs are not only compliant with government regulations and safe work practices but also that you and your team feel safe and secure when working within our centres.

We have implemented:

•  Increased sanitisation in common spaces throughout the centre.

•  Offered temporary solutions to ensure correct social distancing is followed.

•  Signage as friendly reminders about social distancing.

See our full COVID-19 Safe Action Plan here.

Your choice of 3
state-of-the-art locations

It’s all about location, right? We have three amazing locations across the Eastern suburbs of Melbourne: Australia’s Fashion Capital, Chadstone Shopping Centre, brand new Caribbean Park Scoresby and leafy green Narre Warren. Why commute to the city when you can enjoy modern facilitates surrounded by fresh air in your backyard and save hours on travel time.



At our Chadstone location you’ll discover a whole new side to the fashion capital of the world – where high-end meets community. Perfect for when you need a spray of Chanel on your break or a bite from its multicultural and extensive food courts.

Coworking Office Space Melbourne Scoresby


Caribbean Park

Enjoy a breath of fresh air as you crunch numbers and bring in results at our Caribbean Park location. Away from the hustle and bustle of the CBD, here you can enjoy lush and spacious outdoors areas and expertly crafted and designed indoors.


Narre Warren

Leave the hassle of commuting into the CBD behind as you join our beautiful centre in Narren Warren and grow your business while breathing in some fresh air. Plus our established, innovative business precinct is neighbours with Westfield Fountain Gate, meaning getting the milk on the way home has never been easier.

Take it from our tenants

Frequently Asked Questions

The default minimum term on our dedicated desks is 6 months, but just like all our products, you are able to full customize your contract terms to suit your business, including reducing the minimum term down to 1 moth. Speak with your leasing executive for more information.

The beauty about calling a Waterman centre home is the abundance of common area and shared space you get so you’re never restricted to work from one space. This means you’ll have access to kitchen facilities, business lounges, break out spaces and more as a part of your package, and the ability to book private meeting & event spaces as you require them.

A dedicated desk in our coworking space is perfect for one person with plenty of space, but there isn’t much space for two! The good news is that your desk is allocated to you only, so you don’t have to worry about sharing.

Your Dedicated Desk comes with both an ergonomic office chair so you’re never forced to sit on the floor and a lockable storage unit (attached to your desk) so you can store your valuables without worry! You also have multiple power points, physical signage printed and an access pass all included in your set-up fee.

Dedicated Desks at Narre Warren currently do not have lockable storage units.

Our friendly leasing team will discuss the best seating arrangement with you based on your needs and our availability.

Of course! All dedicated desks come with parking however depending on the centre, the type of parking included will vary. In addition to this all desks come with unlimited ultra-fast Wi-Fi with current speeds of up to 1000/1000Mbps so you won’t need an ethernet port!

We pride ourselves on the variety of our business community and the collaborative feel in our centres. That means at any given time you could be working alongside any number of local and global businesses that use our coworking spaces from a varying range of industries. Professional services, those in creative fields and everything in between operate from our co-working area.

The co-working area changes on a day to day basis! Some days there is a real buzz in our coworking area and other days everyone is super focused. If this is a concern for you, we encourage you to book a tour and come into the centre to get a feel for it yourself. Regardless, we do have dedicated quiet coworking areas where you can really buckle down and work in peace if you feel the main coworking area isn’t too your liking. That’s the beauty of flexible workspaces!

Included in your Dedicated Desk package is an access pass which grants your 24/7 access to all Waterman centres so you can work where you want. Our centres are also staffed during business hours (Mon-Fri 9am to 5pm) but we still recommend you carry your access pass so you can get around with ease.

Included in your Dedicated Desk package is a physical mail box which you can use to have all your business mail delivered to. Our friendly service team will sort and deliver your mail as it arrives and place it in your locked mail box.

You will be billed on a monthly basis via direct debit for your Dedicated Desk as well as any additional spend (such as meeting room bookings, printing, etc) you may accrue throughout the month.

Included in your package are basic reception services (such as mail sorting, meeting and greeting of your clients and a land line number with call forwarding to your mobile) but all Waterman packages come with access to upgrade and get even more value out of your monthly plan such as a virtual receptionist, printing, wireless handsets, server rack space and other technical services.

As you’ve probably noticed by now, we’re all about community! That means we encourage each and every member to attend the myriad of community events and online resources we put on throughout the year to help you connect, collaborate and grow with likeminded business people.

Hear Why Our Members Love Waterman​