You’re not the only one who struggles with the need to speak more than you listen. If your team is struggling to take initiative or think outside the box, you could be the cause of that. In this lunch n’ learn Shelley Flett refers to ‘silence’ as a superpower in the context of listening, learning and leading. If leaders can use silence effectively their staff can start to think for themselves and really commit to decisions.
Shelley Flett is an expert in leadership development and team performance, with over a decade of experience in operations and call centres across banking and telecommunications. She is focused on maximising efficiency and building high performance team cultures. Shelley is the Author of ‘The Dynamic Leader: Become the leader others are inspired to follow”.
There is something for everyone in this month’s lunch and learn!
Be sure to register your interest with your community manager to reserve your spot.